Do I need to pay taxes on my order?
- For domestic orders (Indonesia), prices already include applicable taxes, so no additional fees apply.
- For international orders, import duties, taxes, and customs fees may be charged upon delivery, depending on your country’s regulations.
Are duties and taxes included in my order total?
No, for international orders, duties and taxes are not included in the order total. These fees are determined by your local customs office and must be paid by the customer.
How can I check how much customs fees I will need to pay?
Since customs fees vary by country, we recommend checking with your local customs office before placing your order to understand potential charges.
Will customs delays affect my delivery time?
Yes, international shipments may experience delays due to customs clearance. Unfortunately, we have no control over customs processing times.
Who should I contact if I have questions about customs fees?
If you have any concerns, you can reach out to your local customs office for detailed information. You can also email us at hello@umamamma.com for further assistance.